Welcome to our Frequently Asked Questions Section
PACKING. ORGANIZING. CLEANING.
Which areas in the home do you service?
We will tackle anything from your children’s playroom to your kitchen pantry. Almost all areas of your home are covered.
Will you work with me or just do it all for me?
It’s entirely up to you. If you don’t want to touch a thing, you don’t have to. But, if you or anyone else wants to help, it’ll get the job done faster, and in the end, save you money.
How do I get started?
Simply give us a call or BOOK ONLINE and tell us what needs to be addressed, what rooms/areas you’d like serviced, and any other details you’d like to include. We will then get back with you and set up a time for an initial meeting.
Will my sessions be private & confidential?
ABSOLUTELY! All meetings, conversations, and questions are kept private and confidential. All of our employees sign Privacy & Confidentiality Agreements before they can work for clients.
Are you bonded and insured?
YES! We are bonded and carry a general liability insurance policy everywhere we go, for every single project, not matter how big or small. We've never had to file a claim and and we perform a risk analysis on each project before it begins so we can identify any potential issues, adjust the project accordingly and implement countermeasures when necessary. But unlike independent workers, VIP Services' insurance includes the most important insurance...workers compensation.
What payments are accepted?
We accept Cash, PayPal, Visa, Master Card, American Express, Discover & checks made payable to VIP.
How do I pay for services?
Payments are due the day of your scheduled service, unless otherwise agreed upon.
Should I leave a tip?
We always encourage you to show your appreciation to your service providers if you’re happy with their work. It’s never a requirement, but a gratuity is a powerful way to say thanks. Even a personal note from you, simply saying “thanks for making my day” means a great deal.
This section coming soon!
What is a Professional Organizer?
A Professional Organizer is someone that helps you to overcome clutter and disorganization to make your life less stressful and your time more efficient.
Why hire a Professional Organizer?
A Professional Organizer not only helps you organize your mess, but they also create easy-to-follow systems to help keep it that way. They are there to help you through the entire process or to get down and dirty and do everything themselves. They are there to sit, sort, clean, file, de-clutter, and de-stress to help make your home a better place to live.
What are the benefits of getting organized?
EVERYTHING! You will find yourself having more time and less stress. You will know where everything is located which saves time and huge headaches. It will make your life easier and more efficient. Your environment plays a huge part on your emotional well-being, attitude, outlook, and even blood pressure levels. It makes life so much simpler when your environment is organized. We love to help our clients live happy and efficient lives.
What takes place after initial contact?
After a client contacts us about their needs, we will schedule an onsite assessment, as-is, to see the client's home first hand. Then we will discuss what problems a client has with their spaces and what they would like to see changed. Next, we develop a customized plan of action to help prioritize where to start the organizing project when a client's home has multiple areas of clutter. The project is then scheduled in accordance with the client's availability, budget and desired project deadline.
How long will my organizing project take to complete?
This depends on:
The amount of clutter.
Client's availability for scheduling appointments.
The number of boxes to sort and organize (papers require more time & detailed attention).
How well you are able to work with us and make decisions on items.
Client's willingness to do suggested homework after we leave.
The amount of interruptions you have during the project (phone, email, texting, visitors, kids, etc.).